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You can use the Sendchamp provider to send SMS messages to your customers using the Novu Platform with a single API to create multi-channel experiences.

Getting Started

To use the Sendchamp provider in the SMS channel, the first step is to create a Sendchamp account and add your API key and Sender ID to the Sendchamp integration on the Novu platform.

Retrieving your API Key

To find your Sendchamp API key:
  • Sign up or Login to your Sendchamp account.
  • Click on the Avatar icon in the top right corner of the screen, and then click API & Integrations from the drop-down menu.
    Alternatively, you can access the API key from the Accounts menu.
  • Scroll to the bottom of the sidebar (on the left) and click on Accounts.
  • This will display a dropdown from which you can then click on API keys & Webhooks to view your API key.
  • On the API Keys page, copy the Public access key.

Get your Sender’s ID

The Sender ID represents the sender of the message to your customers. To get your Sender’s ID:
  • On the sidebar (on the menu on your left), click on SMS. This will display a dropdown. Click on Sender ID from the dropdown options.
  • On the page that appears, you’ll find a list of your Sender IDs
    If you have not created one yet:
  • Click on the Create Sender ID button to request a Sender ID.
  • Fill in the form.
  • Click on Add Sender ID button.
Once it is approved, you can use your Sender ID as the from field on the Novu platform.

Create a Sendchamp integration with Novu

  • Visit the Integrations page on Novu.
  • Click the “Add a provider” button.
  • Locate Sendchamp under the SMS section and click on the Connect button.
  • Enter your Sendchamp API Key.
  • Fill in the From field.
  • Click on the Disabled button and mark it as Active.
  • Click on the Connect button.
Now it is possible to send SMS notifications using Sendchamp in Novu.